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Eagle Glen Pickleball Club

No Refunds and 24-Hour Cancellation Policy

At Eagle Glen Pickleball Club, we value your membership and participation. To ensure fairness and consistency, the following policies apply to all members and guests:

1. No Refunds

All membership fees, passes, court reservations, lessons, clinics, events, and retail purchases are non-refundable. This includes but is not limited to:

Changes in schedule or personal conflicts
Unused time or services
Weather conditions or unforeseen closures
Changes in availability
2. No Credits or Extensions

Memberships and passes are sold as fixed-term or fixed-use products. We do not issue credits, extensions, or adjustments for partial use, absences, illness, vacations, or closures beyond our control.

3. 24-Hour Cancellation Policy

All cancellations for court reservations, lessons, or clinics must be made through the Eagle Glen Pickleball Club app at least 24 hours prior to the scheduled start time.
Cancellations not completed through the app, or those made less than 24 hours before the scheduled time, will be charged in full, with no exceptions.
4. Transfers

Memberships, passes, and services are non-transferable unless expressly authorized in writing by Eagle Glen Pickleball Club management.

5. Special Events & Programs

Tournament entries, clinics, and special event registrations are final at the time of purchase. No refunds or credits will be issued for cancellations or no-shows.

By purchasing a membership, pass, service, or product, you acknowledge and agree to these policies.

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