Privacy Policy for The Eagle Glen Country Club LLC

Effective Date: January 1, 2025

1. Introduction

At The Eagle Glen Country Club LLC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, make a reservation, attend events, or use our facilities and services.

For any questions regarding this policy or your data, please contact us at atalalay@eagleglengc.com.

2. Information We Collect

We may collect and process the following types of information:

• Contact Information: Name, email address, phone number, mailing address
• Booking & Payment Details: Court, event, or facility reservations and payment data (processed securely by third-party providers)
• Account Information: Username, password, and membership preferences
• Technical Data: IP address, browser type, device ID, and website usage activity
• Communication History: Emails, feedback, customer service interactions

3. How We Use Your Information

We use your information to:

• Manage bookings, memberships, and event participation
• Process payments and send confirmations or invoices
• Send you updates, promotions, and service announcements (if you’ve opted in)
• Respond to inquiries and provide customer support
• Improve our website, facilities, and overall member experience
• Comply with applicable legal and regulatory obligations

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Trusted Third-Party Service Providers: For website hosting, payment processing, email communications, and customer management
• Legal Authorities: When required by law, subpoena, or court order
• Business Transfers: In the case of a merger, acquisition, or business restructuring

All third parties are required to handle your data securely and use it only for specified purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or misuse. However, no system is 100% secure, so we recommend you also protect your own login credentials and device access.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent to marketing communications
• Restrict or object to certain uses of your data

To exercise any of these rights, contact us at atalalay@eagleglengc.com.

7. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to provide functionality, gather analytics, and improve user experience. You can control cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a new Effective Date. Your continued use of our services signifies acceptance of the updated terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

The Eagle Glen Country Club LLC

Email: atalalay@eagleglengc.com